Ministry Department
Finance & Administration Department
Financial management, budgeting, staff welfare, asset management, workplace safety, and institutional performance support.
Overview
About the Finance & Administration Department
The Finance & Administration Department provides the institutional backbone of the Ministry — managing financial resources, human capital, procurement, internal audit, policy research and planning, communications and records, and general administration. It operates through specialist units and divisions, each supporting the delivery of the Ministry's core tourism, wildlife and heritage mandate.
Structure
Units & Sections
Finance and Accounts Unit →
Financial management, payment processing (EFT, IFMIS), supplier invoices, budget execution, financial reporting, and audit response. Manages resources with transparency and accountability per the Public Finance Management Act.
Administration Unit →
General administration, office management, travel processing, vehicle fleet servicing, facility maintenance, and stores management (goods receipt and issuance).
Human Resource Management Unit →
Recruitment and deployment, staff records and HRMIS, leave and benefits administration, payroll, training and induction, performance management, grievance and discipline handling, and employee relations.
Internal Audit Unit →
Risk-based audit planning, audit reports within 15 working days of fieldwork, follow-up reviews on recommendations, advisory services, risk management coordination, and compliance with legislative requirements.
Policy Research & Planning Division →
Ministerial Policy Statement, Annual Work Plans, Strategic Plans, sector performance reporting, policy development and review, and evidence-based planning aligned with Vision 2040 and NDP IV.
Procurement & Disposal Unit →
Annual procurement planning, tendering and bid evaluation within 30 working days, contract monitoring, asset disposal, PPDA compliance, and supplier performance evaluation.
Communication & Information Management Unit →
ICT support (99.9% uptime, 1-hour response), website and digital platform management, data security and cybersecurity, tourism information systems (TIMS), records management, and information dissemination.
Service Delivery Standards
What You Can Expect From Us
These standards are set out in the Ministry's Service Delivery Standards (SDS) for FY 2024/25–FY 2029/30, aligned with Vision 2040, NDP IV, and the PIAP for the Tourism Development Programme.
| Key Service | Service Standard | Timeline | Target Clients |
|---|---|---|---|
| Processing of financial payments and supplier invoices | 100% of complete payments processed within 10 working days via EFT | 10 working days | Suppliers, contractors, MoTWA staff |
| Preparation of financial reports and budget framework documents | BFP submitted annually by September; 100% compliance to PFM Act calendar | September annually | MoFPED, OAG, internal departments |
| Provision of staff welfare and administration services | At least 90% staff satisfaction; requests handled in ≤5 working days | 5 working days | MoTWA staff, internal teams |
| Asset tracking and inventory management | 100% asset registry updated quarterly; physical verification reports | Quarterly | Audit teams, finance unit, MoFPED |
| Implementation of cost control and operational budgeting | <10% deviation between budgeted and actual expenditure | Monthly | Top management, oversight agencies |
| Workplace health and safety compliance | Quarterly inspections; 100% corrective action compliance | Quarterly | Ministry staff, visitors |
| Annual audit and financial compliance reporting | 100% compliance with Auditor General recommendations | Annual | Auditor General, MoFPED, Parliament |
The Department at a Glance
10
Working Days for Payment
<10%
Budget Variance Target
90%+
Staff Satisfaction Target
100%
Audit Compliance
Explore the Ministry
Learn more about the Ministry's structure, leadership and strategic objectives.